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Terms and Conditions

General terms and conditions

  • By activating This agreement “LANKA AUTO IMPORTERS” Bound to import a vehicle as described in this quotation.” Lanka Auto Importers “Will bear the full responsibility of the vehicle and it will be handed over to you as described in the quotation.
  • All imports must occur within the legal framework Of Exporting country and importing country. Governing law of Sri Lanka and Exporting country is applicable for the process of vehicle importation. The legally bound time period for the importation process is the time between the opening of LC and clearing of the vehicle from Sri Lanka port unless defined otherwise by regulatory bodies.
  • We assume that you have referred all the details published on www.lankaautoimporters.com regarding our way of importing vehicles via a proper access to the internet by adequately refreshing your internet browser to see the real-time updated data.
  • Detailed displayed in the website are updated daily for the purpose of marketing. The official document which is relevant to the importation process is a quotation issued by us to a customer.
  • It is the responsibility of the consignee to provide all necessary documents /Licenses/Permits which are required for the importation of this vehicle to us, our agents and regulatory bodies of the country within correct time period.
  • We will not import any vehicle exceeding the Maximum Estimated CIF value which is mentioned in a quotation. The final cost of the vehicle may fluctuate according to the Exchange rate of foreign currencies except in “Lanka Auto Importers - Platinum Line Importation” .Unless the importation is via “Lanka Auto Importers- Platinum Line Importation” Package , the losses and gains of foreign currency fluctuation effects are to be bearded by the consignee.
  • The final Cost of the vehicle also may affect by Custom Tax Fluctuations and government policy changes. In such scenario the consignee should bear the losses and Gains & should provide all necessary documentations and should participate in all necessary proceedings etc.
  • Photos shown attached to a quotation are real photos of vehicles that are available in stock by the time we process that particular quotation. The same vehicle may not be available by the time an Import agreement confirms between the customer and our company. In such situation a vehicle with similar parameters will be imported .The millage of the vehicle can be +/- 2000 km different in range or can be negotiated. Other parameters are the same.
  • Customer must deposit money in specified bank account and keep the deposit slip safe. Customer should clearly mention the quotation number in the deposit slip. The customer will be issued a receipt after completing the importation process .We does not accept any other payment methods. The Quotation issued to the customer can be used as an invoice to deposit money .Invoice number is the quotation number.
  • The customer himself decide the Line of importation ( Lanka Auto Importers – SILVER Line / Lanka Auto Importers -GOLD Line / Lanka Auto Importers -PLATINUM Line ) and depending on the customers deposited amount ,we decide the package you have chosen .
  • We do not accept any amount rather than specified in this quotation and will be FULLY refunded only to a BANK account provided by the customer under his/her name within 10 working days. The date and the time of the agreement commencement will be the time and date of the receiving of official notice of the deposit by the customer’s party in writing via email/SMS/physically and is subjected to the independent confirmation from our side.
  • After the customer’s deposit into our bank account we will immediately starts an irreversible proceedings to import the specified vehicle in the quotation.(Refunds – See Refund policy).The consignee should open an LC within the required time period.
    No interest will be paid to the customer for the duration in any case of refund from our side.
  • Customer should provide us correct details (Name /Address etc ) and his/her bank account details on the consignee form provided by us.
  • The company reserves its right to do a full refund of the customers deposit at any time and can terminate the vehicle import agreement. The agreement will be terminated by a fully refund otherwise specified according to the refund policy. The agreement automatically terminated once the consignee party received the vehicle and only the warranty agreement continues if applicable.
  • By Depositing Money into our Bank account within correct time period the customer accept these terms and condition and it CONFIRMS the agreement to import a vehicle specified in the official Quotation.

Definitions & abbreviations

  • Importer/customer/Client/Buyer/Buying party/Consignee/You/Your : The person/party whose name is mentioned as the customer of an official quotation who imports a vehicle
  • We/Us/Our /our party/company : Lanka Auto Importers / www.lankaautoimporters.com
  • LC : Letter of Credit
  • DMT : Department Of Motor Traffic

Updates to the quotation

  • Company will not update any quotation instead we will issue a new quotation.
  • The customer can update his/her vehicle requirement at any time without having a refund .Such updates are only valid if he/she send such updated requirement in writing via SMS/email/physically. The initial quotation number should be mentioned in the update advice.
    Usually updates are come into effect from nest calendar date.
    The updates are come into effect on next calendar date only if such update advice receives us before 6pm of a calendar day For JAPAN orders and 12 noon of a calendar day for Europe orders.
    Otherwise the update will only effect from second calendar day after the receiving of an update advise.
    (Updates done at any time of a calendar day will be affected from the working day schedule of the exporting country.)

Refunds Policy

Company reserve the right to refund a customer’s deposit and terminate the agreement at any time due to any reason.

Otherwise a refund is a right of the customer according to following terms.

No interest will be paid to the customer for the duration in any case of refund from our side.

LANKA AUTO IMPORTERS- SILVER Line Importation
  • If the customer has selected the “Lanka Auto Importers -SILVER LINE importation” , The deposit is NON REFUNDABLE except we are unable to buy a specified vehicle within 4 weeks of the deposit date. In a scenario where we unable to buy within 4 weeks , the agreement time can be extended for another term ( 4 weeks ) or we will Fully refund money into customer’s bank account within 5 working days .
  • If a customer has selected a “Lanka Auto Importers- SILVER LINE Importation”, he should open an LC within 3 working days of receiving a Performa invoice into his/her email. Failing of opening such LC costs us and the deposited money will not be refunded. If our foreign agent fines us an amount due to not opening an LC by our customer/consignee which is exceeding the deposit made to us by our customer, then we have rights to claim that from customer’s side and customer is liable to pay that amount to our bank account within 5 working days.
LANKA AUTO IMPORTERS- GOLD Line Importation
  • If a customer has selected the “LIVIN EY E-GOLD LINE Importation”, deposit is NON REFUNDABLE unless we are unable to buy the specified vehicle within 4 weeks. In a scenario we unable to buy within 4 weeks, the agreement time can be extended for another term ( 4 weeks ) or we will Fully refund money into customer’s bank account within 5 working days.
  • If a customer has selected the “Lanka Auto Importers –GOLD LINE Importation” , After we purchased the specified vehicle ,he/she should open an LC within the agreed time frame of receiving a Performa invoice into his/her email.
  • If a customer fails to open an LC within the required time period, there will be No Refund. If our foreign agent fines us an amount due to not opening an LC by our customer/consignee which is exceeding the deposit made to us by our customer, then we have rights to claim that from customer’s side and customer is liable to pay that amount to our bank account within 5 working days.
LANKA AUTO IMPORTERS- PLATINUM Line Importation
  • If a customer has selected a “Lanka Auto Importers -PLATINUM LINE Importation”, deposit is NON REFUNDABLE unless we are unable to buy the specified vehicle within 4 weeks. In a scenario we unable to buy within 4 weeks, the agreement time can be extended for another term ( 4 weeks ) or we will Fully refund money into customer’s bank account within 5 working days.
  • If a customer has selected a “Lanka Auto Importers -PLATINUM LINE Importation” the quoted price is fixed and it is independent on fluctuating foreign currency exchange rates. But if there is a fluctuation in custom tax or charges of any regulatory body which are imposing on the importation on specified vehicle, then Such Losses or Gains to be bearded by the customer’s party and customer party should handle necessary documentations.
  • No interest will be paid for the deposit of Lanka Auto Importers –PLATINUM Import line.
Notes:
  • No signature from your side is required to validate this agreement .We assume that you are agreeing to these terms and conditions and our company policies by making a correct deposit into our bank account.
  • No signature from our side required validating this as these terms and conditions are generated via our computer system.